| Problem | Possible cause | Solution |
| No flow while the pump and drive are running | There is a leak in the suction pipe | Eliminate the leak |
| The suction pipe or strainer is clogged | Clean the suction line |
| Inlet of the suction pipe is insufficiently submerged | Submerge the suction line more deeply |
| Air pockets form in the suction line | Eliminate air entrapment to the extent possible |
| Vacuum pump does not draw | Inspect the condition of the vacuum pump |
| Non-return valve is not closing sufficiently | Inspect the non-return valve most likely it is clogged |
| Coupling between motor and pump is defective | Replace the coupling |
| Problem | Possible cause | Solution |
| Insufficient flow while the pump and drive are running | There is a leak in the suction pipe | Eliminate the leak |
| The suction pipe or strainer is clogged | Clean the suction line |
| A vortex appears in the water close to the inlet of the suction pipe | Submerge the suction line more deeply or use the space hopper (skippy ball) method |
| The wear plate/ring is worn out | Adjust or replace the wear parts |
| Foreign object in the impeller | Clean the impeller |
| The impeller is damaged | Replace the impeller |
| Gas or air is released from the liquid | Ensure that the liquid flows more slowly/smoothly |
| Pump speed is too low | Increase diesel engine RPM or motor speed (VFD) |
Incorrect direction of rotation (only electric drive pumps) | Reverse direction of rotation (only electric drive pumps) |
| Problem | Possible cause | Solution |
| Cavitation noise in the pump | Suction height is exceeding the NPSHr of the pump | Contact us to discuss the options |
| Poor suction pipe installation | Check the BBA Pumps Installation Tips on the website or in the manual |
| Velocity in the suction line is too high | Recommendation maximum 4 m/s |
| Gas or air is released from the liquid | Ensure that the liquid flows more slowly/smoothly into the pump |
| Pump is running too far from BEP in the performance curve | Check the specification sheet or performance curves of the pump unit |
| Problem | Possible cause | Solution |
| Pump is demanding abnormal amount of power (drive is overloaded) | Pump speed is too high | Decrease diesel engine RPM or motor speed (VFD) |
Incorrect direction of rotation (only electric drive pumps) | Reverse direction of rotation (only electric drive pumps) |
| The shafts are not in alignment with one another | Align the unit |
| Rotating parts are rubbing against stationary parts | Adjust everything and align if necessary |
| Inadequate lubrication or insufficient lubricant in the bearing housing, possibly as a result of a leak; can be identified by higher than normal temperature | Follow good service plan |
| In this application the pump is not functioning in the intended range | Make changes to the piping system, if possible Otherwise: use a different type of pump |
| The liquid has a higher s.g. or viscosity than that for which the pump is intended | Change temperature of liquid, if possible. Otherwise: use a different type of pump |